EFFECTIVE DATE: JULY 16, 2026

Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by The Perfectionist Coatings & Polishing, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Services

We provide concrete coatings, epoxy flooring, polyurea/polyaspartic flooring, concrete polishing, concrete grinding, surface preparation, and related flooring services across Rhode Island and Massachusetts.

3. Estimates and Pricing

All estimates are valid for 30 days. Prices are subject to change based on unforeseen site conditions discovered during surface preparation or changes requested by the customer after the estimate is approved.

4. Payments

A deposit is required to secure your project date. Final payment is due immediately upon project completion unless alternate arrangements have been agreed upon in writing prior to the start of the project.

5. Scheduling, Delays, and Cancellations

Project timelines are estimates and subject to change. We are not liable for delays caused by severe weather, material availability, site unreadiness, or other unforeseen circumstances. Cancellations or rescheduling requests must be made at least 48 hours in advance.

6. Customer Responsibilities

Customers must ensure the work area is completely clear of personal items, vehicles, and debris prior to our team's arrival. Access to reliable power and water is required for the duration of the project.

7. Warranty Disclaimer

We provide a limited warranty on our coatings as specified in your individual project agreement. This warranty strictly covers product failure and workmanship. It does not cover damage resulting from structural shifts, moisture issues, substrate failures, abuse, or improper maintenance.

8. Limitation of Liability

To the maximum extent permitted by applicable law, The Perfectionist Coatings & Polishing shall not be liable for any indirect, incidental, special, or consequential damages arising from our services, materials, or operations.

9. Intellectual Property

All website content, branding, marketing materials, and photography/videography of completed projects remain the exclusive intellectual property of The Perfectionist Coatings & Polishing. We reserve the right to use media of completed work for promotional purposes.

10. SMS Messaging Terms

By providing your phone number and opting in, you agree to receive appointment reminders, estimate updates, project updates, and customer service text messages from The Perfectionist Coatings & Polishing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. Please review our Privacy Policy for more detailed information.

12. Governing Law

These Terms & Conditions shall be governed by and construed strictly in accordance with the laws of the State of Rhode Island, without regard to its conflict of law provisions.

13. Changes to These Terms

We reserve the right to modify or replace these Terms & Conditions at any time. Any changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the revised terms.

14. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us directly via the contact methods provided on our website.

SMS Communications

SMS Communications

Opt-Out Instructions

By providing your mobile phone number and explicitly opting in through our website or other approved methods, you consent to receive SMS text messages from The Perfectionist Coatings & Polishing regarding estimates, appointments, scheduling, project updates, customer support, invoices, billing notifications, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

By providing your mobile phone number and explicitly opting in, you consent to receive SMS text messages from The Perfectionist Coatings & Polishing regarding estimates, appointments, scheduling, project updates, customer support, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Opt-Out Instructions

Carrier Liability

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you provide new consent. For assistance, reply HELP or contact us directly.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again. For assistance, reply HELP or contact us directly.

Carrier Liability

Age Requirement

Wireless carriers are not liable for delayed or undelivered messages.

Wireless carriers are not liable for delayed or undelivered messages.

Age Requirement

Privacy

You must be at least 18 years of age, or have the permission of a parent or legal guardian, to use this website or enroll in our SMS messaging program.

You must be at least 18 years old, or have the permission of a parent or legal guardian, to submit forms on this website or enroll in SMS communications.

Privacy

Contact Information

Your personal information will be handled in accordance with our Privacy Policy. Please review our Privacy Policy to learn how we collect, use, store, and protect your information.

Your information will be handled in accordance with our Privacy Policy. Please review our Privacy Policy for details on how we collect, use, and protect your information.

Contact Information

If you have any questions regarding these Terms & Conditions or our SMS messaging program, please contact: The Perfectionist Coatings & Polishing Phone: (401) 645-4848 Email: [email protected]

For questions regarding these Terms & Conditions or our SMS program, please contact:

The Perfectionist Coatings & Polishing
Email: [email protected]
Phone: (401) 430-6173